NEW: Teletherapy
Lakeland EAP has continued counseling employees during the COVID-19 stay-at-home order by offering video and phone counseling using Microsoft Teams, a HIPAA compliant and secure application.
Although teletherapy can be intimidating for some, studies have shown it's an effective alternative to in-person counseling, and the majority of clients find it just as beneficial.
How to set-up a teletherapy appointment:
- Call 269-428-0022 to make an appointment.
- The counselor will email you a invitation for the Microsoft Teams meeting. The appointment is confidential and will say "Private Appointment" on your calendar even if others have access to view your calendar.
- Install Microsoft Teams on the device (phone, iPad or computer) you plan to use for the counseling session. Log-in using the email you gave us when you made the appointment.
- At the time of the appointment, open Microsoft Teams and locate the calendar.
- Select "Join".
- Turn on your microphone and camera.
- The counselor will join the session.
- If you have any problems, please call 269-428-0022.
Solution-Focused Counseling
EAP provides free confidential short-term counseling for a wide variety of issues that can help you and your family successfully deal with life’s challenges. Common issues include:
- Emotional or mental health
- Family and personal relationships
- Marital relationships
- Personal growth and development
- Substance abuse
- Work and life balance
- Work stress