Lakeland Named One of the Nation’s 100 Top Hospitals
Feb 26, 2014 Share

(ST. JOSEPH) – Lakeland Medical Center, St. Joseph and Lakeland Community Hospital, Niles, were named as being in the nation’s 100 Top Hospitals® by Truven Health Analytics, formerly the healthcare business of Thomson Reuters. The federal government recognizes the two hospitals as a single entity; thus, the recognition applies to both hospitals. Truven Health Analytics is a leading provider of information and solutions to improve the cost and quality of healthcare.

The Truven Health 100 Top Hospitals study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study is celebrating its 20th year, and has been conducted annually since 1993. This is the first time Lakeland HealthCare has been recognized with this honor.

“Recognition in the 100 Top Hospitals study is a direct reflection of the dedication of our associates to provide exemplary quality and service to our patients – our friends, neighbors, and family members,” said Loren B. Hamel, MD, President & CEO, Lakeland Health.

Lakeland Health is a non-profit, community-owned health system which includes four hospitals, an outpatient surgery center, The Marie Yeager Cancer Center, rehabilitation centers, long-term care residencies, hospice care, home care services, and physician practices. Lakeland has over 4,000 associates who provide clinical and support services at locations throughout southwest Michigan, and partners with over 400 physicians and other providers.

To conduct the 100 Top Hospitals study, Truven Health researchers evaluated 2,922 short-term, acute care, non-federal hospitals. They used public information –  Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.

The winning hospitals were announced in the February 25 edition of Modern Healthcare magazine.

“The winners of the 100 Top Hospitals award have driven the national benchmarks higher every year for 20 years. This year’s winners have brought even higher value to their local communities – better quality, higher efficiency, and high patient perceptions of care, while confronting the challenges of massive industry-wide transformation to implement healthcare reform,“ said Jean Chenoweth, Senior Vice President at Truven Health Analytics. ”The key  to success in a tumultuous environment  is visionary leadership  that develops and maintains a hospital-wide culture of excellence that cuts across everything, from patient care to housekeeping to administration, and the refusal to rest on laurels when it comes to adopting new technologies and techniques.  I congratulate this year’s winners for their persistent drive for excellence.”

If all Medicare inpatients received the same level of care as those treated in the award-winning facilities:

  • More than 164,000 additional lives could be saved.
  • Approximately 82,000 additional patients could be complication free.
  • $6 billion could be saved.
  • The average patient stay would decrease by nearly half a day.
  • If the same standards were applied to all inpatients, the impact would be even greater.
  • More information on this study and other 100 Top Hospitals research is available at

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