August 18, 2020
Standing Up for Team Member Success
When the Lakeland team hired a young man named Eli last year, they knew he’d be a great addition to the call center. He was bilingual in Spanish and English, hardworking, and focused. It was clear he would be a talented employee.
But what they didn’t know was that Eli used a wheelchair for mobility. He was paralyzed at 21 years old after a crash involving a distracted driver. He was even treated at Lakeland Medical Center, St. Joseph, for his injuries.
When Eli was ready to return to the workforce, he applied at Lakeland because he recalled how well he had been cared for as a patient.