Focus on Quality

Quality, Safety, and Value

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At Lakeland Health, we focus every day on enhancing health and serving our community. As a part of this mission, we work continuously to improve our quality, our safety, and our value to our patients. We strive to align with best practices in the health care industry and leading-edge technologies so that you don’t have to travel out of the area when you are in need of treatment.

To determine if we’re accomplishing our goals, we benchmark, or track, how we rank in quality metrics when compared to our local, regional, and national health care system peers. Since all other hospitals are working on improving as well, we use analytics to understand where our goals should be – not just this year, but three to five years into the future.

One of the main indicators used to benchmark this success is the star-scoring system developed by the Centers for Medicare & Medicaid Services (CMS) which ranks hospitals from 1 to 5 stars based on all the publicly reported quality indicators. In 2021 the St. Joseph and Niles hospitals were awarded 4 out of 5 stars - a ranking given to only the top 20% of all hospitals in the nation.

We are proud to provide exemplary care to our friends and neighbors in southwest Michigan and to offer the resources necessary to treat 95% of all the patients who walk through our doors. And in those select cases when we need the assistance of highly specialized doctors, we engage with them – from universities to research hospitals – to get our patients the care we need.

Compare our infection, quality & safety measures against other healthcare systems
In 2017, Lakeland Health again received full accreditation from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

Continue Watching

COVID-19 Update 9.22.21

Spectrum Health Lakeland President Loren B. Hamel, MD, and Acting Health Officer at the Berrien County Health Department, Courtney Davis, share the latest COVID-19 updates in Berrien County.

COVID-19 Update 9.8.21

Spectrum Health Lakeland President Loren B. Hamel, MD, and Acting Health Officer at the Berrien County Health Department, Courtney Davis, share the latest COVID-19 updates in Berrien County.

COVID-19 Update 8.25.2021

President Loren B. Hamel, MD, and Berrien County Medical Director and family medicine physician, Rex Cabaltica, MD, shared the latest COVID-19 updates in Berrien County

COVID-19 vaccine and kids

Pediatrician, Anne Dudley, DO, and Berrien County Health Department Medical Director, Rex Cabaltica, MD, discuss the COVID-19 vaccine for kids.

COVID-19 Update 5.4.2021

Join president, Loren B. Hamel, MD, and Nicki Britten from the Berrien County Health Department for the latest COVID-19 news.

COVID-19 Update 4.14.2021

Join president, Loren B. Hamel, MD, and Nicki Britten from the Berrien County Health Department for the latest COVID-19 news.

COVID-19 Update 3.31.2021

Join president, Loren B. Hamel, MD, and Nicki Britten from the Berrien County Health Department for the latest COVID-19 news.

Tiny poke. Big impact.

Learn how to schedule your COVID-19 vaccination appointment.

COVID-19 Update 3.16.2021

Join president, Loren B. Hamel, MD, and Nicki Britten from the Berrien County Health Department for the latest COVID-19 news.

Pardon our dust: Phase II Pavilion project updates

Phase II of the Pavilion project at Spectrum Health Lakeland Medical Center is now underway.

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