Preparing for the Cost of Birth
Having a baby is exciting, and with a little planning you can worry less about what it will cost. Help reduce your delivery day stress by connecting with a patient financial advocate at Spectrum Health Lakeland. Call 844.408.4103, option 1 to schedule an appointment with a patient financial advocate prior to your delivery.
Support for You
Our patient financial advocates provide one-on-one guidance for a variety of circumstances and can:
• Provide a cost estimate for mother's hospital delivery charges
• Answer questions about your bills
• Assist with financial assistance applications
• Complete Health Exchange and Medicaid application
• Provide billing estimates for future services
• Set up zero interest or low-interest payment plans
If you believe you may need assistance meeting your financial obligations for the care provided at Lakeland, now is the time to meet with a patient financial advocate. Our support is available at each of Lakeland’s main campuses and we can discuss payment resources to help you. Call 844.408.4103, option 1 to schedule an appointment to speak with a patient financial advocate prior to your delivery.
Understanding Fees, Payments, and Billing
Spectrum Health Lakeland is a not-for-profit organization that provides emergency and acute care for patients regardless of their ability to pay. For all non-emergent and elective treatments, tests and procedures, we request that you plan for payment before or at the time of service. We strive to keep our charges as low as possible and seek to collect enough money to maintain stable medical services in the community. Lakeland has established guidelines for payment which are designed to be as fair as possible. Please be aware that you might receive additional invoices for services from your surgeon, anesthesiologist and family doctor, among others for your care at Lakeland. Delivery charges and newborn charges will also be invoiced separately.
It is important that you contact your insurance company to determine and start any precertification requirements. We will file your insurance claim with your primary and secondary insurance companies or managed care organizations. We will also assist you by sending requested information to your insurer. However, the responsibility remains yours to ensure that Lakeland is paid for services given to you. You are ultimately responsible for any unpaid balances. If your insurance company or managed care organization does not send payment within 30 days, we may request that you contact your insurer to determine why payment has not been made. If an error has been made in identifying your insurance carrier, please notify us immediately.