February 5, 2020

Collaboration in Action

I get asked most days, “How is integration going?”

It’s been more than a year since we joined forces with Spectrum Health and a lot has been accomplished. And there is still a lot more work to do. We are committed to creating new value for our patients, new value for our communities, and new value for our teams.

Value is a word often used in health care. Adding value is hard work but mission critical work. And it is the centerpiece of what brought our two health systems together in late 2018.

Much of the integration journey involves complex processes, careful study, committee meetings, and change management efforts. All of that is absolutely necessary, and mostly predictable. But it doesn’t tell the whole story.

Lindsey had just transferred to the Lakeland laboratory...