Your Appointment

Preparing for Your Appointment


A team of medical providers will work with you to help you meet your health goals. You, your doctor, and the rest of the care team will work together to make your visit as helpful to you as possible. Here are a few things you can do to ensure your appointment is a success:

  • Bring photo identification and your insurance card to every appointment.
  • Bring all of your current medications in their original containers to your appointment – including over-the-counter medications, prescriptions, and vitamins you take on a regular basis.
  • Make a list of your health questions, with the most important at the top. We will answer as many as we can during your appointment, but may need to schedule another appointment to answer all of your questions.
  • Feel welcome to bring a family member or trusted friend with you to your appointment

During Your Appointment

  • Ask the most important questions from your list first and track which questions have been answered.
  • Be sure you know what you need to do before you leave the office. Repeat the instructions you have been given to your doctor or appropriate member of your care team.
  • Talk to your doctor and care team about what health issues you should work on first.
  • Write down the name of each member of your care team and ask how they can be reached in case you have a question or concern that needs to be addressed.

To schedule or re-schedule an appointment, save time and use your MyChart account, or call (269) 556-1990. Please arrive 15 minutes prior to your scheduled appointment to allow time to check-in. Please allow 24-hour notice for appointment cancellations.