Billing

Pay Your Bill Online and Other Payment Options

Methods of Payment

  • Online: We accept online payments using your MyChart account. You can also use MyChart to access account information, view statements, request payment plan, or send us billing questions.

    To set up a MyChart account online CLICK HERE, or call 1-800-LAKELAND (525-3526).

    A Lakeland representative will be available to assist you 24 hours a day.

    NEW!
    If you don't have a MyChart account you can pay a bill online as a guest CLICK HERE.

  • By Phone:
    (269) 428-5007 or (866) 814-7275
    Monday - Friday, 8:00 a.m. to 5:00 p.m. 

  • In person:
    Visit our cashiers at any Lakeland Health facility to make a payment. Cashiers are located near the admitting and registration areas.

    We accept:
  • Cash
  • Personal checks (made payable to Lakeland Hospitals)
  • Travelers checks
  • Money orders
  • Credit cards (VISA, MasterCard, Discover)
  • By mail:
    Send payments by mail to:

    Lakeland HealthCare
    P.O. Box 410
    St. Joseph, MI 49085

Payment Policy

Payment in full is expected at the time of service for all uninsured patients and those with co-pays, coinsurance, or unmet deductible amounts for elective admissions and non-emergent outpatient services. Any additional balance not paid by the insurance company will be your responsibility.

Contact Us

  • General Billing Questions
    (866) 814-7275 or (269) 428-5007
    Monday – Friday, 8:00 a.m. to 5:00 p.m.
  • Patient Accounts Customer Service
    Financial Advocates
    (269) 408-4103 or (844) 408-4103
  • Marie Yeager Cancer Center
    Financial Planner, Oncology Services (269) 556-7161
  • Pine Ridge: A Rehabilitation and Nursing Center
    (269) 934-4101

Continue Watching

Lakeland has a Heart to Serve now with Spectrum Health

Improving health, inspiring hope, saving lives. Spectrum Health Lakeland is now part of Spectrum Health offering an expanded care team, additional specialties, and new technology for you and your family.

Spectrum Health Lakeland: Your 100 Top Hospital

IBM Watson Health™ published its 100 Top Hospitals® 2019 study naming Lakeland among the top 100 hospitals in the U.S. based on overall organizational performance.

We Are Lakeland

Video of our team members

© Spectrum Health Lakeland 2019