Billing

Pay Your Bill Online and Other Payment Options

Methods of Payment

  • Online: We accept online payments using your MyChart account. You can also use MyChart to access account information, view statements, request payment plan, or send us billing questions.

    To set up a MyChart account online CLICK HERE, or call 1-800-LAKELAND (525-3526).

    A Lakeland representative will be available to assist you 24 hours a day.

    If you don't have a MyChart account you can pay a bill online as a guest CLICK HERE.

  • By Phone:
    (269) 428-5007 or (866) 814-7275
    Monday - Friday, 8:00 a.m. to 5:00 p.m. 

  • In person:
    Visit our cashiers at any Lakeland facility to make a payment. Cashiers are located near the admitting and registration areas.

    We accept:
  • Cash
  • Personal checks (made payable to Lakeland Hospitals)
  • Travelers checks
  • Money orders
  • Credit cards (VISA, MasterCard, Discover)
  • By mail:
    Send payments by mail to:

    Spectrum Health Lakeland
    P.O. Box 410
    St. Joseph, MI 49085

Payment Policy

Payment in full is expected at the time of service for all uninsured patients and those with co-pays, coinsurance, or unmet deductible amounts for elective admissions and non-emergent outpatient services. Any additional balance not paid by the insurance company will be your responsibility.

Contact Us

  • General Billing Questions
    (866) 814-7275 or (269) 428-5007
    Monday – Friday, 8:00 a.m. to 5:00 p.m.
  • Patient Accounts Customer Service
    Financial Advocates
    (269) 408-4103 or (844) 408-4103
  • Marie Yeager Cancer Center
    Financial Planner, Oncology Services (269) 556-7161
  • Pine Ridge: A Rehabilitation and Nursing Center
    (269) 934-4101

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© Spectrum Health Lakeland 2020