Visitor Guide

Supporting Your Loved One

Patients (or their designated support persons) have the right to limit their own visiting hours as well as the number of visitors they wish to receive at any time while in our care. Patient visitors may include, but are not limited to, a spouse, a domestic partner (including same-sex domestic partner), another family member, or friend. Lakeland will not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability. 

Visiting Hours

Lakeland welcomes visitors 24 hours a day, seven days a week, unless otherwise noted. Visitors may be limited to two at a time per patient. Accommodations for overnight stays are generally available for individuals over 18 years of age. Healthy children of the patient’s immediate family must be accompanied and supervised by a parent or legal guardian at all times.

Behavioral Medicine Unit Visitors

Patients on the Behavioral Medicine Unit have the right to talk with their attorney or others about legal matters without any limitations and at any time.
Visitors to the Behavioral Medicine Unit must be 16 years of age or older.
Staying Overnight

Lakeland values families as an important part of the patient care team. When someone you love is in the hospital, we understand you may want to stay close. We will help make you as comfortable as possible with either our reclining chairs or sleeper sofas. Depending on the patient’s condition, we encourage only one family member or friend to stay with the patient overnight.

Protecting our Patients

To protect the health of each patient in the hospital, please do not visit if you have a respiratory infection (cold) or other communicable disease. Persons with signs or symptoms of respiratory disease or contagious infection will not be permitted to visit hospital patients without getting prior permission from Infection Control and Prevention. If necessary, you may be required to wear appropriate Personal Protective Equipment (gloves, mask, etc.).

Special care must be taken when visiting patients who are placed in isolation in the hospital. For their own protection against infectious germs, visitors are required to put on the Personal Protective Equipment shown on the door of an isolation patient’s room before entering.

Photography/Recordings

Often when a loved one is receiving medical care it is important to keep family and friends who may not be able to be present updated on what is happening. However, patient confidentiality is very important to us at Lakeland. To respect other patient’s privacy, we ask that you refrain from taking photos or video recordings within all Lakeland facilities.

A Special Note for Family and Friends on Falls:

  • While you visit and before you go, leave a light on in the bathroom and make sure the floor is free from clutter.
  • Before you leave, place necessary items within the patient’s reach. These may include the phone, tissue, water, and the call button.
  • Side rails and alarms are used to remind the patient to stay in bed. Please ask for help with these if necessary.
  • Companionship may lower the risk of a fall. Ask the health care team when your loved one may find your company most comforting.

Continue Watching

Interview with Bechara Choucair, MD: Advancing Health? It's About the Mind, Body, and Community

Dr. Choucair shares how his organization is working to improve conditions for health and equity

Interview with David Williams, MPH, PhD: Structural Competency and Institutional Discrimination

Dr. David Williams discusses institutional discrimination, individual discrimination, and structural competency.

Interview with David Williams, MPH, PhD: Recognizing and Preventing Implicit Bias

Dr. David Williams discusses his research on ways to recognize and prevent implicit bias.

Interview with David Williams, MPH, PhD: Discrimination and Health Disparities

Dr. David Williams discusses his research on health inequities caused by racial discrimination.

Interview with David Williams, MPH, PhD: Social Influences on Health

Dr. David Williams discusses his research on the distinctive social exposures linked to racial status.

Interview with Patricia Rush, MD, MBA

Dr. Patricia Rush discusses the impact of psychological trauma on the brain and on chronic disease and health inequities.

Project SEARCH

To learn more about Project SEARCH, please contact Erin Wright, Manager Recruitment, Human Resources at (269) 927-5192

Lakeland News in Review: September 2016

Lakeland has a Heart to Serve now with Spectrum Health

Improving health, inspiring hope, saving lives. Spectrum Health Lakeland is now part of Spectrum Health offering an expanded care team, additional specialties, and new technology for you and your family.

Spectrum Health Lakeland: Your 100 Top Hospital

IBM Watson Health™ published its 100 Top Hospitals® 2019 study naming Lakeland among the top 100 hospitals in the U.S. based on overall organizational performance.

© Spectrum Health Lakeland 2019