Visitor Guidelines




Hospital family and visitor guidelines

Are you planning to visit or accompany a Spectrum Health Lakeland patient in the hospital? Please review the information listed below.
 

Effective Wednesday, August 31, minors (individuals ages 15 and younger) will be allowed to visit adult and pediatric patients. Visiting minors must be with a supervising adult during regular visiting hours and be able to adhere to masking requirements.

Additionally, non-COVID-19 patients, who are in private room will be allowed one adult overnight visitor. Overnight visits are not permitted for minors at this time.

Visitor guidelines include:

  • Adult hospital inpatient; labor and delivery; OB triage; and cath lab: Four visitors. Only 2 visitors are allowed in a room at one time. Visitors can be different individuals each day.
  • Adult emergency department, urgent care, surgery, and endoscopy: Two visitors.
  • Adult lab and radiology: One visitor.
  • Pediatric emergency department, surgery, lab and radiology: Two visitors.
  • Physician and medical offices: Two visitors (some locations may have tighter access because of space limitations).

Inpatient COVID-19-positive patients can have two adult visitors. The visitors must be the same people throughout patient’s stay at the hospital and the visitors must abide by all personal protective equipment (PPE) expectations. Adults are individuals ages 16 years and older.

Visitor names must be listed on file and be the same throughout the patient's stay. Upon arrival, visitors must complete a health screening and comply with personal protective equipment (PPE) requirements. 



Visitors


Make sure the patient has identified you to their care team and visitors' names is listed on file.

Health Screening



Complete health screen upon arrival.

Mask



Follow personal protective equipment guidelines at all times.

Number of Patients


Ensure max of two visitors are in a patients' room at a time, as space allows.

Clock


Visiting hours are 9 a.m. to 7 p.m. End-of-life care and special needs situations will be determined on a case-by-case basis.



Ambulatory and outpatient visitor guidelines

Outpatient facility visitor guidelines are dependent on patient needs, location, and available space for social distancing. A patient can bring up to two (2) adult visitors with them if: 

  • The patient is a minor or under 21 years old (two family members may accompany minors)
  • The patient needs physical assistance to get to and from the visit and/or assist with activities of daily living
  • The patient has a guardian and medical decision maker (Power of Attorney) that must be involved in the consent and care
  • The patient has cognitive deficits and requires support
  • The visit involves reviewing studies and developing a plan of care (includes all OB patients)
  • The patient is going to have a procedure that involves sedation
  • The patient is being transported by any transportation services (i.e., Pine Ridge, PACE, Medic-1, SMCAS, Pride)

Patient and family/visitor will be screened and provided a mask upon entry to the facility each day. Face masks must be worn in public areas and within exam offices. Family members or visitors who decline masking, will be denied access to Spectrum Health Lakeland facilities and will be encouraged to use other methods of communication to support their family member. Visitors may be asked to wait in their car if there is not adequate space available for social distancing within the office/facility. 

Hanson Care Park:

Pine Ridge no longer has any visitor restrictions. If you have any questions prior to your visit, please contact the facility at 269.983.6501.

The Merlin and Carolyn Hanson Hospice Center no longer has any visitor restrictions. Visitors are asked to maintain a six foot distance when in patient rooms and common spaces. If you have any questions prior to your visit, please contact the facility at 269.408.2262.

Staying in touch with loved ones

Spectrum Health Lakeland understands how important it is to stay in touch with loved ones during this time. To stay in contact and up to date on a patient’s medical situation we are recommending social apps like FaceTime, Facebook messenger, Skype, or other virtual calls. Guest Wi-Fi network is available for patients to alleviate the use of personal data plans. Visitors can also call 269.983.8300 and ask for a patient by name and be connected directly to their room phone number.



Continue Watching

Bigger than a Building: Newly renovated Corewell Health Lakeland Hospital Pavilion

The newly renovated Corewell Health Lakeland Hospital Pavilion in St. Joseph focuses on high-tech modernizations and exceptional patient experiences.

Dec 7
Check-up: Skin tightening with InMode (Nicole Phillips, MD)

Dr. Nicole Phillips describes how the new InMode technology at Stonegate Plastic Surgery of Lakeland can be used to tighten and even out sagging skin, melt fat, and reshape the face, neck, and body with little downtime.

Oct 27
Health, Housing and Healing: A Community Grand Rounds Event

The large gap in homeownership rates between Black and white Americans is caused by years of policies and laws that have resulted in housing inequities. Keynote speaker, Natalie Moore, will unpack that history and how it relates to our health.

Oct 14
Physician video profile: Nicole Phillips, MD (Plastic Surgery)

Nicole Phillips, MD, is a plastic and reconstructive surgeon at Stonegate Plastic Surgery.

Oct 11
Check-up: The importance of cervical cancer screenings (Betsy Fuzi, CNM)

Your routine gynecological care, like annual exams with PAP smear, family planning visits, and postmenopausal support and care, can be scheduled with a Certified Nurse-Midwife.

Oct 10
Umbilical cord prolapse: Bethany Curtis "Right place, right time"

Bethany Curtis shares her birthing experience with the care team at BellaNova Women's Health.

Sep 28
Provider Video Profile: Kenlyn Laureys, NP (Oncology)

Nurse Practitioner Kenlyn Laureys cares for patients getting cancer infusion treatments in Niles, Michigan.

Sep 23
Preparing for your surgery at Lakeland Neurosurgery

Learn how to prepare for you upcoming procedure and become familiar with the recovery process.

Sep 19
Breast Cancer: Nancy Pallas "3D approach to care"

At age 79, Dowagiac resident, Nancy Pallas, decided to opt for a 3D mammogram, which was able to detect a stage 1A tumor. Her care team quickly assembled to help her beat the cancer.

Sep 7
Caring Circle: Mike and Pam Feeney "Honoring a wish to be at home"

Caring Circle was able to provide hospice care to Pam and support to Mike and their sons as they made the most of the quality time Pam had left.

Aug 19
Physician Video Profile: Linda McBryde, MD (Palliative Care)

Linda McBryde, MD, provides palliative care on the Caring Circle team and has over 30 years of experience in the clinical field.

Aug 19
Physician Video Profile: Kristyn Beaver, NP (Dermatology)

Nurse Practitioner, Kristyn Beaver, cares for patients at Stonegate Dermatology of Lakeland offering cosmetic or medical dermatology, advice, or treatment.

Jul 25
Prostate cancer: Martin Dixon "Put to the test"

Retired engineer Martin Dixon takes a matter of fact, analytical approach to life. So, when he was diagnosed with prostate cancer, he faced his treatment with the same outlook.

Jul 22
Linda is a Watchman implant recipient, hear her story.

Watchman patient Linda discusses how the Watchman has changed her life.

Jul 7
Common questions about Watchman, answered by patients

Patients discuss how the Watchman has worked for them.

Jul 7
See why Watchman reduces stroke risk and how the procedure is done.

The Watchman procedure is a trusted alternative to blood thinners that permanently reduces both stroke risk and bleeding worry.

Jul 7
Watchman Patient Jerry Zerby explains why this is a wonderful invention that will save many lives.

Watchman is a one-time, minimally invasive procedure for people with atrial fibrillation not caused by a heart valve problem who need an alternative to blood thinners.

Jul 7
Double knee replacement: Orlando Valera "Spectrum Health Lakeland delivers good medicine"

Orlando Valera had double knee replacement surgery with Jeffrey Postma, DO.

Jul 7
Physician Video Profile: Michael Quion, MD (Family Medicine)

Michael Quion, MD is a family medicine doctor with Spectrum Health Lakeland that specializes in primary care for all ages at University Medical Specialties in Berrien Springs.

May 24
Physician Video Profile: Ogubay Mesmer, MD (Cardiology)

Ogubay Mesmer, MD is a cardiologist with Spectrum Health Lakeland that specializes in adult cardiovascular disorders.

May 20
© Spectrum Health Lakeland 2023
Hospital